Press Release
iLumen Expands Client Services and Support Organization
David Ingram Named Vice President Of Client Services
ATLANTA, GA, September 15, 2003
iLumen Incorporated, a financial information and technology company headquartered in Atlanta, today named David Ingram to head the company’s expanded client services and support organization. iLumen customer support manages the process of integrating the iMonitor® financial monitoring and benchmarking network into clients’ existing data systems by providing ongoing training and client communication.
“iLumen keeps expanding as we focus on the most important aspects of our business, namely making our customers successful using iMonitor’s enabling technologies,” said Robert H. Woosley, co-founder and chief executive officer of iLumen. “We realized early on that a customer’s interaction with a bank or CPA through iMonitor had to be uncomplicated and intuitive. Our educational process is dedicated to streamlining the customer experience and maximizing acceptance of the technology.”
“iLumen’s support has been instrumental in the success of our implementation of iMonitor within regional operations,” said Tom Murphy, Executive Vice President, RSM McGladrey, Inc. “Our goal of making iMonitor an integral part of every business advisor’s practice is becoming a reality with the support of iLumen’s client services team.”
“One of the most important aspects of implementing iLumen's financial monitoring technology is to help banks and accounting firms effectively communicate the capabilities and processes to their customers and staff,” said David Ingram, VP of Client Services. “iMonitor is a powerful service that is easy for our clients to brand and present to their customers. We’ve learned a great deal from early implementations and will continue to refine the ways we partner with and serve our clients.”
About iLumen
iLumen, Inc. is a financial information technology company that delivers and manages private company data gathering and analysis solutions designed to solve critical problems in risk management, financial compliance and financial oversight within the banking, accounting and corporate environments. iLumen's services are based on a proprietary (patent pending) data warehousing engine known as iMonitor® that automates and standardizes the gathering, mapping, analysis and benchmarking of electronic accounting data from private companies.
For more information visit www.ilumen.com or call 404-446-1600. iLumen™ and iMonitor® are trademarks of iLumen, Inc., all rights reserved. |
